The Reflections of Digitalization at Organizational Level: Industry 4.0

Emine SENER, Ayse Nurefsan YUKSEL

Abstract


Recent developments on technology, internet and digitalization all over the world have emerged the fourth industrial revolution named as Industry 4.0. While some researches have been carried out on Industry 4.0, there has been no detailed investigation of the impacts of Industry 4.0 on organizational context. This paper attempts to show that the effects of Industry 4.0 at organizational level. For this purpose qualitative method is used in this study. The data were collected through the question of “What is your opinion about the present impact of the high technology’s use characterised by internet of things and services and named as Industry 4.0 on the organizations? And also what are you thinking about the potential impact of Industry 4.0 on organizations, institutions and firms? And why?”. Questions asked to 10 executives from diverse organizations. Answers were analyzed by researchers by applying content analysis method. At the end of analyses, the impacts of Industry 4.0 were categorized by two extensive scopes. First includes organizational level impacts and individual level impacts, second includes positive impacts and negative impacts. The present study fills a gap in the Industry 4.0 literature by the contributions of its findings. More research is required to do in this field over time depending on its increasing use on organizations.

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